BLOG

What TV Gets Wrong About Informed Consent “Everybody lies.” - Dr. Gregory House It’s one of the most recognizable lines, albeit shows, ever. And that’s precisely why you probably already know the drill: House walks into the room with the bedside manner of a chainsaw, spends 45 seconds explaining a procedure no normal human could possibly [...]

How to Prove True Informed Consent in the Age of Telehealth Consent   What does informed consent look like in a telehealth consent workflow?  Let’s walk you through a concrete example:   A clinician explains a procedure to a patient during a telehealth appointment.  The risks are discussed. The benefits are reviewed. Questions are answered. Consent is documented.  The process may look [...]

The Future of Patient Decision Aids Is Continuous, Not Episodic  Most patient decision aids are still built around the assumption that patient decision-making happens in a single moment.  But in reality, patients do not walk out of a consultation with perfect understanding, complete clarity, and a finalized decision. They walk out overwhelmed. They go home and talk to spouses, children, and friends. They search online. They watch videos. They [...]

Streamlining Healthcare Starts With Patient Communication: Here’s How We Do It At 5thPort  Healthcare is investing more in technology than ever before. AI is part of that shift, but the bigger story is this: healthcare systems are looking for ways to work smarter, reduce strain on staff, and improve how patients move through care. And yet, if [...]

The Hidden Costs of Ineffective Patient Education Content  Poor patient education content is expensive and you might not know how expensive until you make it good or great.  On key financial reports, there isn’t a line item called “unintended poor patient education expenses,” but the impact is everywhere. You should be able to see it in long consults, burnt out doctors and their staff, anxious nurses, and confused patients and caregivers.  These are felt CONSTANTLY. They just don’t get captured as “education issues”.   Let’s get [...]

The History and Future of the Teach-Back Method in Oncology Overview The teach-back method is a communication technique used to confirm patient understanding by asking individuals to explain information in their own words. It improves comprehension, treatment adherence, and patient safety, and is increasingly supported by digital and AI-enabled education tools. What Is The Teach-Back Method [...]