Patient Engagement Software That Drives Tangible ROI
A cancer diagnosis is daunting. The complexity of the disease means you’re probably spending a lot of time educating patients and caregivers about their condition, treatment options, and risks/benefits of each.
This time with patients is invaluable. Yet these repetitive conversations can often distract from the more meaningful, personalized patient-specific information that is crucial to their well-being.
5thPort’s patient engagement and eConsent solution merges compassion with practicality, resulting in tangible return on investment:
- Pre-educate patients ahead of consultations on a mobile phone
- Report less patient stress and anxiety on the day of the appointment
- Save 15-20 minutes per consult with no additional effort
- Improve waiting-room times by 30-40 minutes
- Drive patient satisfaction scores, increase patient throughput
Case Study: 5thPort Pilots Patient Engagement and Education Program in Large Mid-Atlantic Hospital
To positively impact the quality and consistency of patient education and improve its teach back survey scores, a large mid-Atlantic Cancer Center and Research Institute piloted 5thPort under the leadership of its Chair of Radiation Oncology. We were able to validate the significant value, for both patients and caregivers (providers and nurses), in pre-educating patients ahead of their consultation.
The results were significant.
- 50% of patients completed their engagement on a mobile device.
- Patients were highly satisfied with the multimedia engagement, rating it a 4.33 on a 5 point scale.
- Patients reported less stress on the day of their appointments and greater empowerment to participate in their healthcare decisions.
- Patients spent 30 to 40 minutes less in the waiting room by completing all paperwork remotely on their own devices.
- Radiation oncologists saved an average of 15 to 20 minutes per patient consultation with NO additional effort.
- Nurses reported that conversations with patients were easier, shorter and more focused.
Leverage Multimedia and Teachback to Improve Patient Understanding
A recent study showed that patients who received an ICF via a video, standard text and a quiz scored 23% higher in a test than those who received the ICF via paper alone.
In cancer care, where the quality of patient understanding directly impacts treatment adherence and outcomes, this insight is invaluable and can be brought to your practice in a matter of 2-4 weeks.
5thPort assists in enhancing patient comprehension and retention by employing a blend of multimedia, interactive content and teach back. Besides videos and quizzes, patients (and their caregivers, LAR’s or guardians) can raise questions, and engage with pre- and post-onboarding surveys. This digitally ensures that key information is understood; patients come into the consultation armed with information about their diagnosis, treatment options and what to expect.
Reduce Cultural Barriers by Employing 5thPort’s Multilingual Capabilities
By allowing patients to complete forms digitally in advance, 5thPort helps practices save time and resources that would otherwise be spent on manual data entry, translation services and the like.
Enable your patients to digitally complete informed consent forms and other essential paperwork – such as the Medical History Form, Nutrition Screens, and the Genitourinary Survey – in the language of their choosing, from the comfort of their own homes.
This feature not only accommodates diverse linguistic needs of different populations but also streamlines administrative tasks for your radiation oncology staff.
Gain Powerful Insights from Day 1.
The analytics collected by 5thPort give providers real-time insight into their patient’s level of engagement and their understanding of their disease, treatment options and associated risk/benefits.
In turn, this helps providers personalize conversations and focus more on patients who may have had difficulty with comprehension.